All our courses in ‘Conversations Inviting Change’ include an exercise based on the three ‘golden rules’ of good narrative practice. In this article in the Postgraduate Medical Journal, John Launer presents the rules and explains why they help health professionals to identify their automatic habits of conversation and become more attentive and responsive to the stories that patients and clients bring them. To read the article, click here: https://pmj.bmj.com/content/97/1147/339.full